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Shenandoah Valley Residents Angered About Missed Vegetable Deliveries from Sausser Farms

Several Valley residents, as well as some in Richmond and Roanoke, are upset they aren’t getting the vegetable deliveries they pre-purchased. In fact, some are so upset, they are even calling police.

Sausser Farms promised its customers five pounds of vegetables a week, but for the past three weeks, customers haven’t received any produce.

The Better Business Bureau began receiving complaints about the farm a few weeks ago. They have been in contact with the farm’s owner who says the problem is simply a bad season.

The BBB says they don’t think this case is a scam, just bad management.

WHSV has the article

Tagged Sausser Farms

This week’s vegetables from Homestead Creamery – 2010 June 29

Share Box 1Share Box 2

This week we received 2 vegetable boxes from Homestead Creamery. It’s the first week we’ve received 2, and it’s the first week that I’ve received any tomatoes, herbs, egg plant, and non-pickling cucumbers.

The only other items we’ve received so far this season are cabbage, carrots, one mess of wax beans, one beet, and lots of pickling cucumbers, squash, and zucchini. Some weeks the squash and zucchini look like they should have been picked a week or two earlier.

They purchase their vegetables from Sausser Farms, and so far, the vegetables haven’t met my or Homestead Creamery’s expectations.

We signed up to buy one 5lb Option A box and one 5lb Option B box each week.

Option A is supposed to be a combination of potatoes, tomatoes, onions, squash, and herbs.

Option B is supposed to be a combination of cucumbers, egg plant, greens, string/pole beans, broccoli, and zucchini.

Tagged Sausser Farms

Sausser Farms Now Requires us to Pay for the Cardboard Boxes

In addition to getting vegetables delivered from Homestead Creamery, I paid $35 for a share in Sausser Farms CSACo-op, which was supposed to result in 5lbs of vegetables a week for 24 weeks, and they were supposed to have a presence at the Salem Farmers Market.

They haven’t opened at the Salem Farmers Market. Their website says they plan to open in Salem in July, but I’m not holding my breath.

That means the Roanoke Farmers Market is the closest location. The first time I went there, the Sausser Farms Rep wasn’t there, so I left, ate breakfast, came back 2 hours later, and their stall was still empty. The second time I went, the rep was there; however, there was a very long line of people with Sausser Farms cards in their hands, and the only thing the rep had left was cabbage at 10:45 in the morning.

Since then Sausser Farms has reduced its Lynchburg and Roanoke hours and is now requiring customers who pick up their vegetables in Lynchburg and Roanoke to select a prepackaged box.

This week, the choices are:

  • Option A = Tomatoes, Zucchini, Cucumbers/Pickle Cucumbers
  • Option B = Tomatoes, Yellow Squash, Cucumbers/Pickle Cucumbers
  • Option C = Okra, Zucchini and/or Yellow Squash, Cucumbers/Pickle Cucumbers

*Okra and Tomatoes are still in limited supply. We will do our best to fill all requests.

I just received an e-mail from Sausser Farms that those of us who pick up our vegetables in Roanoke are now required to pay $1 per cardboard box that the vegetables come in, but we’ll get an extra pound of vegetables. So, this is really a price increase of 53%.

I don’t need another pound of squash, zucchini, or pickling cucumbers. Can I bring my own bag, dump 5lbs of vegetables in my bag, leave the box, and skip the $1 fee?

The email has been pasted below in case the link stops working.


Please read this if you need help with the survey.

I've received some e-mails that some people are having some challenges with the survey. I don't know that would cause these issues, but I can tell you that the majority of people are able to access the survey and fill it out.

Below are some suggestions that might be helpful:

You completed the survey, but hit the Done button prior to printing. Go back in and fill out the survey again and hit Print under the File menu of your browser and then hit done.

For some reason the link is not working for you. Try the following:

Close your browser and then reopen it and try again. Delete your Temporary Internet Files and clear your History Try Firefox instead of Explorer or vice-versa Type it directly into your browswer: http://www. surveymonkey. com/s/HLGJPSP (Please notice that I put a space after each period, so be sure to remove the spaces.) Or go to SurveyMonkey.com and then add /s/HLGJPSP to the Web address. Survey Monkey is asking for a user name and password. I have not clue why it would do that. I've tried it and it doesn't ask me. Possible solutions:

Delete your Temporary Internet Files and clear your History Delete your Temporary Internet Files and clear your History Try Firefox instead of Explorer or vice-versa Type it directly into your browswer: http://www. surveymonkey. com/s/HLGJPSP (Please notice that I put a space after each period, so be sure to remove the spaces.) FYI...I was told there might be a $1.00 box deposit but along with that you will be getting 6 pounds of produce instead of 5. The fee is regardless of whether or not you give the box back at the time of pick up or not. I am sorry, I meant to mention that in the first e-mail, but forgot.

I know the Pick-Your-Share option is not ideal for many of you and filling out the survey is a pain. I wish we didn't have to do it either, but something needs to be tried so that things can improve. TRUST ME, I FEEL YOUR PAIN AND THEN SOME!

And please remember I simply do not have the ability to respond to every individual e-mail. It is not that I don't want, it is that I don't have the time.

Doing the best I can to help the Saussers and the members out,

Chris

Click to view this email in a browser

If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line or simply click on the following link: Unsubscribe Sausser Farms 9175 Patrick Henry Hwy Phenix, Virginia 23959


Tagged Sausser Farms

Sausser Farms Ruckersville Vegetable Stand Problems

Members of the Sausser Farms coop in Ruckersville found the building abandoned when they came to pick up their shares on June 16th.

Sausser Farms vacated the building without paying rent and without giving the landlord any idea it was leaving.

When the Greene County Record asked Sausser why he had vacated the Ruckersville without paying his debt, he said, “I never got a bill.” Asked about breaking his lease, he said, “I never signed a lease.”

The landlord said that both Sausser and his wife both signed and initialed the 13-page lease.

Read (Greene County Record)

Tagged Sausser Farms

Dissatisfied Sausser Farms Customers in Forest, VA

Channel 13 has a story about people in Forest who are dissatisfied with Sausser Farms – long lines, poor produce, irregular hours… Read

Tagged Sausser Farms

Sausser Farms Announces Saturday Morning That Roanoke Stand is Closed Saturday

I received an e-mail from Sausser Farms at 8:36 this morning stating that “Just a reminder to those in the Roanoke area that the stand will be closed today, July 3rd.”

Reminder? A reminder would imply that we were informed previously that the stand would be closed today. We weren’t.

The survey for this week clearly asked when those of us in Roanoke wanted to pickup our vegetables on Friday or Saturday. I chose Saturday, and I guess I’m out of luck.

I replied to the e-mail with the following, “You’re announcing on Saturday morning that the stand is closed today. How much worse can your customer service get?


The response I received was:

Steve,

They have been letting everyone know at the stand and it has been posted on the Website. Out of courtesy, I simply sent out a reminder…that has to be better than not reminding people.

-Chris

And my response to that was, “No, it wasn’t posted on the website until this morning. The survey that we were asked to fill out for the week clearly asked if we planned to pickup Friday or Saturday.

When did they tell the people at the stand – yesterday? If they picked up yesterday, they are not picking up again today, are they?

The customer service just keeps getting worse.

Sausser Roanoke Survey for weekend of 7/2 – 7/3:

Sausser Farms Roanoke Survey for Weekend of 7/2-7/3

Sausser Farms Roanoke Survey for Weekend of 7/2-7/3

the email:

 Just a reminder to those in the Roanoke area that the stand will be closed today, July 3rd.

Thank you!

Click to view this email in a browser

If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line or simply click on the following link: Unsubscribe

Sausser Farms 9175 Patrick Henry Hwy Phenix, Virginia 23959

Tagged Sausser Farms

This Week’s Vegetables from Homestead Creamery – 06 July 2010

Option A BoxOption B Box

We received 2 vegetable boxes from Homestead Creamery, but they only charged us for one, because the quality and selection of vegetables they received from Sausser Farms weren’t all that great.

We signed up to buy one 5lb Option A box and one 5lb Option B box each week.

Option A is supposed to be a combination of potatoes, tomatoes, onions, squash, and herbs.

Option B is supposed to be a combination of cucumbers, egg plant, greens, string/pole beans, broccoli, and zucchini.

Tagged egg plant, herbs, Sausser Farms, squash, tomatoes, vegetable boxes, zucchini

This Week’s Sausser Farms Roanoke Survey – 2010 July 08

Here’s the survey we were asked to complete this week.

SausserSurvey2010-07-10

Tagged Sausser Farms

No Sausser Farms Vegetables Today, But I did buy some pork products from Sandy River Pork

I went to the Roanoke Farmer’s Market this morning hoping that I could pick up my vegetable share today from Sausser Farms. The Sausser Farms representative was there, but there was also a fairly long line that never seemed to move.

We were asked to fill out a survey indicating which box of vegetables we wanted by 4pm the day before we planned to pickup our vegetables and to bring it with us. I did so, but the the vegetables weren’t boxed. The Sausser Farms representative was weighing each customer’s choices, which really slowed the whole process down.

I don’t understand why we’re asked to complete a survey if they’re not planning to pack the boxes. It’s not like they aren’t able to pack the boxes, because they already provide packed boxes of vegetables to Homestead Creamery. The pre-packaged boxes would really speed up the line.

My wife wanted to eat lunch before she went to work today, so I couldn’t wait in line any longer, but the day wasn’t a total loss. I bought some sausage, bacon, and a boston butt from Sandy River Pork

Sandy River Hot Pork Sausage

Sandy River Hot Pork Sausage

Sandy River Pork's Bacon

Sandy River Pork's Bacon

Sandy River Pork Boston Butt

Sandy River Pork Boston Butt

Tagged bacon, boston butt, pork sausage, Roanoke Farmers Market, sandy river, Sausser Farms, vegetables

This Week’s Vegetables from Homestead Creamery – 2010 July 13

Option A BoxOption B Box

We received 2 vegetable boxes from Homestead Creamery, but they only charged us for one, because the quality and selection of vegetables they received from Sausser Farms weren’t all that great.

We signed up to buy one 5lb Option A box and one 5lb Option B box each week.

Option A is supposed to be a combination of potatoes, tomatoes, onions, squash, and herbs.

Option B is supposed to be a combination of cucumbers, egg plant, greens, string/pole beans, broccoli, and zucchini.

Tagged cucumber, egg plant, homestead creamery, Sausser Farms, squash, tomatoes, vegetable boxes, vegetables

This Week’s Roanoke/Lynchburg Sausser Farms Survey – 2010 July 15

I’m not sure why, but I went ahead and filled out the Sausser Farms survey for this week. I’ll try again this Saturday. Maybe I’ll get some okra that I can use in a gumbo.

SausserFarmsRoanokeSurvey_2010-07-15

Tagged lynchburg, roanoke, Sausser Farms

Sausser Farms Says We Won’t Get Any Corn This Year

When signing up for the Sausser Farms Co-op, I was told that I’d get 12 ears of corn each week during corn season. Homestead Creamery stated that their vegetables would include 12 ears with each share box, too.

There was a notice on the Sausser Farms website stating that we won’t get any corn this year because the corn crop died due to the heat and the lack of rain.

The corn is toast! The high heat and lack of rain have put an end to the corn. We had to plow under 15 acres of corn. While we use drip irrigation on just about all of our other produce, we don’t with the corn. We are extremly dissapointed about losing all that corn.

It has been hot and dry, but some local farmers have had corn. Magnolia Market in Buena Vista announced on July 2nd that a local had dropped off some corn. This week, local farmers at the Salem Farmers Market have sweet corn available. Several local farmers had sweet corn available at the Roanoke Farmers market on July 1st. The Charlottesville city market has had corn since at least June 24th. An article in the Madison County Eagle on July 15th said that “the corn still looks beautiful and soy beans do too.”

It sounds like Sausser Farms’ corn was planted late. If they were planning to provide us with corn each week of the corn season, shouldn’t they have staggered their plantings?

According to an article at N.C. State, the period from July 1st to July 20th is most likely to be dry and hot in Virginia and North Carolina, and corn should be planted so that silking occurs at least a week after this period.

Long-term weather records show that the period from 1 July to 20 July is the most likely to experience lower rainfall amounts, higher average temperatures, and high humidity. Therefore, late-planted corn should be planted so that silking occurs at least a week after the end of this period. When using an early maturing hybrid, growers should plant from 10 June until 25 June to avoid this period and still have a reasonable harvest date. After 25 June, the reduced number of growing degree days will result in a severe delay in harvest with an increasing chance of freeze damage before the crop matures.
Tagged Sausser Farms, sweet corn

Paul Sausser Has a Criminal Past

Paul Sausser, who now runs Sausser Farms, served jail time and paid restitution for a 2002 criminal conviction for writing bad checks in Pennsylvania.

After serving 3 months in jail, a judge sentenced him to 3 years probation, and the prosecution agreed to drop other charges that included “theft of services and theft by deception.”

He violated probation in 2006 when he failed to pay restitution, fines and court costs of $16,967, and he was sentenced to another 3 years probation.

As usual, he had an excuse – it was due to a messy divorce.

His probation ended in November 2009, and he bought the farm in Phenix, VA in December 2009.

His occupation in Pennsylvania was listed as a home builder, but he advertises himself as a 3rd generation farmer here.

How does that work? My grandfather was a farmer. If I decide to become a farmer, does that make me a 3rd generation farmer?

The Roanoke Times has the story.

Tagged Sausser Farms

Sausser adds a new “we’re not responsible for anything” disclaimer to its website

Sausser Farms has added a big, ugly disclaimer to the “Bulletin Board” page of its website. It states:

Disclaimer:
1. Sausser Farms reserves to the right to limit  quantities of produce due to insects, disease, acts of God, acts of nature, mechanical failures, insufficient labor, delivery challenges, logistical challenges, communication challenges and/or any other conditions that may occur.

2. Sausser Farms will do its very best to insure that  you receive your allotted shares, but will not be held responsible for any loss (financial, food, or anything else) you may incur due to the conditions mentioned above (#1).

I pulled a google cache of the page that was taken on May 19th, and the disclaimer wasn’t on the page then.

Tagged Sausser Farms

This Week’s Vegetables from Homestead Creamery – 2010 July 20

This week's Sausser Farms vegetables that were delivered by Homestead Creamery

Option A box

We only received 1 Sausser Farms vegetable box from Homestead Creamery this week. It included a tomato that was already rotten on the bottom, another tomato that’s mushy, 1 zucchini that’s mushy at the top, several very hard squash, and some withered purple basil.

We signed up to buy one 5lb Option A box and one 5lb Option B box each week.

Option A is supposed to be a combination of potatoes, tomatoes, onions, squash, and herbs.

Option B is supposed to be a combination of cucumbers, egg plant, greens, string/pole beans, broccoli, and zucchini.

Tagged homestead creamery, purple basil, Sausser Farms, squash, tomato, tomatoes, vegetables, zucchini

An Unappealing Sausser Farms Tomato

One of the Sausser Farms tomatoes we received from Homestead Creamery that looked okay, but actually wasn’t.

The End of the Tomato

The End of the Tomato

the inside

the inside

Tagged homestead creamery, Sausser Farms, tomato

Sausser Farms is supposed to have potatoes this week – 2010-07-23

I received an e-mail from Sausser Farms stating that they’re harvesting potatoes, and the Roanoke and Lynchburg shares will consist of 5lbs of potatoes this week. I guess Homestead Creamery missed out on the potatoes this week.

The email’s posted below:


Hello Sausser Farms Members,

This e-mail is for those of you in the Lynchburg and Roanoke areas.

There will be no survey this week. This week we will have lots of potatoes. Our plan is to bag them in 5 pound increments and hopefully every share will be able to get 5 pounds. If you bought two shares, then we hope to be able to give you 10 pounds.

And depending if we are able to harvest any additional items this week, we will have some of them available as well. But the big thing is the potatoes, because once we start harvesting them we only have a limited time to get them to market so potatoes are our focus right now.

Hours for Friday:

Forest, Lynchburg: 10-Noon (or until supplies last) and 3-6 (or until supplies last).

Roanoke: 9-3 (or until supplies last).

Hours for Saturday

Myers & Rhodes in Lynchburg: 9-3 (or until supplies last).

Roanoke: 9-3 (or until supplies last).

SPECIAL ORDERS

If you would like to make a special order request, please call Samantha at the farm and let her know what you are looking for and which day you would like to pick them up. The number is 434-542-5957.

Pick Your Own At The Farm

We want to thank those of you who have come out to the farm to pick your own produce and to volunteer in helping us pick. It has been great to meet you and your help is very much appreciated. If anyone else wants to come out to the farm and pick their own or volunteer pick, please feel free to come any day but Sunday. You may want to call ahead just in case.

THANK YOU FOR YOUR SUPPORT!

We especially want to thank you for your continued support despite the challenges we have faced. Those of you who have been so forgiving and merciful to us, we can’t thank you enough for the grace you have extended to us. You are a light in a dark world!

And despite the challenges, the criticisms, and the threats, we will continue to plant, harvest and deliver to the best of our ability until the season is over.

Thank you,

Sausser Farms

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Tagged potatoes, Sausser Farms

The Saussers Didn’t Even Bother Showing Up In Court Yesterday

Terri Davis contracted with Sausser farms to sell vegetables to Homestead Creamery, but she wasn’t paid and took the Saussers to court.

The court date was June 28th, and Paul and Samantha Sausser didn’t even show up. The judge ordered the Saussers to pay over $5,000.

Paul Sausser said they didn’t go to court because they don’t believe in suing. According to Paul Sausser, if you sue someone, you’ll go to hell.

As usual, Paul Sausser had an excuse for not honoring his contract. He claimed that Homestead Creamery hadn’t paid him all they promised to pay; therefore, he couldn’t pay his contractor.

I have 2 questions for Paul Sausser. Do you also go to hell if you swindle 6,000 people out of $210,000 (stealing)? Do you go to hell if you make promises you know you can’t keep (false promises)?

The article also states that the Saussers plan to close “a bunch” of their stands for the next 3 weeks. They’re planning to let the most recent crop grow, and hopefully, they’ll have enough vegetables to supply the stands when they reopen.

What happened to all of the potatoes? What grows well in the August heat?

The article also mentioned a CSA near the Saussers and listed the produce they supplied to their shareholders this week.

The Lynchburg News & Advance has the story.

Posted with WordPress for BlackBerry.

Tagged Sausser Farms

Staunton woman feels cheated by Sausser Farms

A Staunton woman bought 2 shares from Sausser Farms and planned to pickup her vegetables at the Stuarts Draft stand.  She received very few vegetables before the Stuarts Draft stand closed and has been unable to get a refund either.

The Stuanton News Leader has the story.

Tagged Sausser Farms, stuarts draft

Playlist for September 2nd

lastfm (feed #25)
Listened to 21 songs.

What Was the Price of Gas in Salem, VA Monday, 08.30.2010?

The gasoline prices at the BP @ Apperson & Colorado in Salem, VA:

Grade Price
Regular $2.339
Mid $2.439
Premium $2.599
Diesel $2.799
Kerosene $3.499

Playlist for August 30th

lastfm (feed #25)
Listened to 6 songs.

Playlist for August 22nd

lastfm (feed #25)
Listened to 14 songs.

Playlist for August 21st

lastfm (feed #25)
Listened to 19 songs.

Playlist for August 20th

lastfm (feed #25)
Listened to 8 songs.

What’s the Price of Gas in Salem, VA Friday, 08.20.2010?

The gasoline prices at the BP @ Apperson & Colorado in Salem, VA:

Grade Price
Regular $2.399
Mid $2.499
Premium $2.659
Diesel $2.799
Kerosene $3.499

Playlist for August 15th

lastfm (feed #25)
Listened to 28 songs.

Playlist for August 14th

lastfm (feed #25)
Listened to 2 songs.

Playlist for August 13th

lastfm (feed #25)
Listened to 15 songs.

What’s the Price of Gas in Salem, VA Tuesday, 08.10.2010? (down)

The gasoline prices at the BP @ Apperson & Colorado in Salem, VA:

Grade Price
Regular $2.499
Mid $2.599
Premium $2.759
Diesel $2.799
Kerosene $3.499

What Was the Price of Gas in Salem, VA Thursday, 08.05.2010?

The gasoline prices at the BP @ Apperson & Colorado in Salem, VA:

Grade Price
Regular $2.559
Mid $2.659
Premium $2.799
Diesel $2.799
Kerosene $3.499

Playlist for August 9th

lastfm (feed #25)
Listened to 6 songs.

Playlist for August 8th

lastfm (feed #25)
Listened to 23 songs.

Playlist for August 7th

lastfm (feed #25)
Listened to 8 songs.

This Saturday’s Purchases at the Salem, VA Farmers Market – 7 Aug 2010

My purchases at the Salem Farmer's Market, Saturday, August 8, 2010

My purchases at the Salem Farmer's Market, Saturday, August 8, 2010

I didn’t get to the Salem Farmers Market until 1:30 today, and most of the vendors had already left for the day.

I bought corn and peppers from one vendor, potatoes from another, and tomatoes, cucumbers, and green beans from another.

Playlist for August 6th

lastfm (feed #25)
Listened to 3 songs.

Playlist for August 5th

lastfm (feed #25)

Playlist for August 3rd

lastfm (feed #25)
Listened to 45 songs.

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